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ProActiveService

“ProActiveService” by bielomatik actively supports customers around the world – with competent contact persons and a wide range of services.

Service hotline: +49-1805-8560 60
Email: service-plasticwelding@bielomatik.de

Your benefits

  • Personal support by the ProActiveService team
  • Comprehensive spare parts warehouse with original parts
  • Retrofitting (modernization)
  • Modifications
  • Inspection and maintenance contracts
  • Service hotline, extended on-call service
  • Customer visits to determine the need for maintenance and spare parts
  • Internal and external training programs
  • In-depth networking with customers to ensure effective, digital support for their processes, with our tool Connected Services:

    • Remote diagnosis
    • Global online remote service for all equipment
    • 100% data security
    • Knowledge storage
    • Fast responses
    • Downtime prevention
    • Increased machine availability
    • Decreased waiting periods
    • Savings for service calls
    • Increased work quality
    • Investment security

Our Service Team

Mr Carsten Hermann

Team Leader

Spare parts & service

Phone: +49-7025-12 470

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 470

Mr Carsten Hermann

Team Leader

Spare parts & service

Phone: +49-7025-12 470

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 470

Mr Johann Korfmann

Contact for vibration,

infrared and hot plate welding

Phone: +49-7025-12 370

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 370

Mr Johann Korfmann

Contact for vibration,

infrared and hot plate welding

Phone: +49-7025-12 370

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 370

Mr Sascha Weinert

Spare parts & service

Laser welding machines

Phone: +49-7025-12 222

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 222

Mr Sascha Weinert

Spare parts & service

Laser welding machines

Phone: +49-7025-12 222

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 222

Mr Thomas Pfitzer

Spare parts & service - general

customs clearance

Phone: +49-7025-12 325

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 325

Mr Thomas Pfitzer

Spare parts & service - general

customs clearance

Phone: +49-7025-12 325

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 325

Ms Birgit Hahn

Spare parts & service - general

travel management

Phone: +49-7025-12 238

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 238

Ms Birgit Hahn

Spare parts & service - general

travel management

Phone: +49-7025-12 238

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 238

Ms Claudia Neuscheler

Spare parts & service - general

logistics

Phone: +49-7025-12 428

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 428

Ms Claudia Neuscheler

Spare parts & service - general

logistics

Phone: +49-7025-12 428

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-940 428

Ms Daniela Schaich

Spare parts, repair

and service - general

Phone: +49-7025-12 1120

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-941 120

Ms Daniela Schaich

Spare parts, repair

and service - general

Phone: +49-7025-12 1120

Fax: +49-7025-12 279

Pc-fax: +49-7025-12-941 120

Contact

 
 
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