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“ProActiveService” by bielomatik actively supports customers around the world – with competent contact persons and a wide range of services.
Service hotline: +49-1805-8560 60
Email: service-plasticwelding@bielomatik.de
- individual advice on site
- low-cost all-inclusive price for the inspection of your bielomatik system for orders received before 31.12.2019
- inspection price can be credited if subsequent maintenance is ordered
- qualified inspection reports by bielomatik specialists
- reliable spare parts and maintenance recommendation
- preservation of your production stability
- Personal support by the ProActiveService team
- Comprehensive spare parts warehouse with original parts
- Retrofitting (modernization)
- Modifications
- Inspection and maintenance contracts
- Service hotline, extended on-call service
- Customer visits to determine the need for maintenance and spare parts
- Internal and external training programs
- In-depth networking with customers to ensure effective, digital support for their processes, with our tool Connected Services:
- Remote diagnosis
- Global online remote service for all equipment
- 100% data security
- Knowledge storage
- Fast responses
- Downtime prevention
- Increased machine availability
- Decreased waiting periods
- Savings for service calls
- Increased work quality
- Investment security
Mr Carsten Hermann
Team Leader
Spare parts & service
Phone: +49-7025-12 470
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 470
Mr Carsten Hermann
Team Leader
Spare parts & service
Phone: +49-7025-12 470
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 470
Mr Johann Korfmann
Contact for vibration,
infrared and hot plate welding
Phone: +49-7025-12 370
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 370
Mr Johann Korfmann
Contact for vibration,
infrared and hot plate welding
Phone: +49-7025-12 370
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 370
Mr Dirk Bayer
Contact Electrical Engineering for
Laser, Infrared, Hot-plate, Vibration Welding
and Connected Services
Phone: +49-7025-12 421
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 421
Email: Dirk.Bayer@bielomatik.de
Mr Dirk Bayer
Contact Electrical Engineering for
Laser, Infrared, Hot-plate, Vibration Welding
and Connected Services
Phone: +49-7025-12 421
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 421
Email: Dirk.Bayer@bielomatik.de
Mr MICHAEL SIEGLE
Contact for electrical engineering for tank-
and special welding systems
as well as Connected Services
Phone: +49-7025-12 574
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 574
Email: Michael.Siegle@bielomatik.de
Mr MICHAEL SIEGLE
Contact for electrical engineering for tank-
and special welding systems
as well as Connected Services
Phone: +49-7025-12 574
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 574
Email: Michael.Siegle@bielomatik.de
Mr Thomas Pfitzer
Spare parts & service - general
customs clearance
Phone: +49-7025-12 325
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 325
Email: Thomas.Pfitzer@bielomatik.de
Mr Thomas Pfitzer
Spare parts & service - general
customs clearance
Phone: +49-7025-12 325
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 325
Email: Thomas.Pfitzer@bielomatik.de
Ms Birgit Hahn
Spare parts & service - general
travel management
Phone: +49-7025-12 238
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 238
Email: Birgit.Hahn@bielomatik.de
Ms Birgit Hahn
Spare parts & service - general
travel management
Phone: +49-7025-12 238
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 238
Email: Birgit.Hahn@bielomatik.de
Ms Claudia Neuscheler
Spare parts & service - general
logistics
Phone: +49-7025-12 428
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 428
Ms Claudia Neuscheler
Spare parts & service - general
logistics
Phone: +49-7025-12 428
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-940 428
Ms Daniela Schaich
Spare parts, repair
and service - general
Phone: +49-7025-12 1120
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-941 120
Ms Daniela Schaich
Spare parts, repair
and service - general
Phone: +49-7025-12 1120
Fax: +49-7025-12 279
Pc-fax: +49-7025-12-941 120
